California Privacy Rights
California law requires us to ensure the privacy of our customers’ personal information. California law also requires us to provide information to you regarding our privacy policy and the designated means by which you may inquire about our policy.
basisoral.com (the “Web Site”) is administered by Quantelligent Brands, LLC (“we” or “us”), which provides content, postings, and fulfillment of orders for the Web Site. We value our customers and recognize that you care how information about you is used and shared. This Privacy Policy explains our information collection, use, and sharing practices for this Web Site.
We do not share, sell, or rent to others any personal information that you provide to us through this Web Site or through our Customer Service Department, except with your consent or as described in this Privacy Policy.
Please note: the practices described in this Privacy Policy apply only to information gathered through this Web Site and, where applicable, through our Customer Service Department in connection with this Web Site, and do not necessarily reflect our practices with respect to information gathered through other websites we operate or through offline means.
Opting out of information sharing
You may opt out of our information sharing by contacting us in any of the following ways:
- Call us at (984) 263-0763
- Send us an email using our Contact Form
- Write us at:
Quantelligent, LLC
Attn: Customer Service — Privacy Policy Issues
2412 Irwin St.
Melbourne, Florida 32901 USA
If our information practices change, we will post an updated Privacy Policy on our Web Site. You can tell if the Privacy Policy has changed by checking the revision date at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
What information about me is collected and stored?
When you visit our Web Site, make an in-store purchase, or place an order online or by phone with our Customer Care Department, we collect and store personal information you provide (for example: name, billing address, shipping address, email address, telephone number, payment information, and payment history). We use this information to provide products and services, process and ship orders, send confirmations, and provide customer service. Unless you opt out, we may also use it to contact you about sales, special offers, surveys, and new features of the Web Site.
We also automatically collect certain information when you interact with the Web Site (e.g., IP address, browser information, referrer domain, traffic patterns, and site usage) to analyze and improve the site and your shopping experience.
We use cookies to support core functionality (such as keeping items in your cart and maintaining secure sessions). Most browsers accept cookies automatically but allow you to disable them. If you disable cookies, certain features may not function, including account recognition.
We may supplement the information we collect with information from publicly available sources to update our records and personalize your experience in accordance with this Privacy Policy.
Is information collected from children?
We do not knowingly collect personal information from anyone under 18 years of age, nor do we sell or ship items ordered through this Web Site directly to anyone we know to be under 18. If you are under 18, use this Web Site only with a parent or guardian and do not submit personal information.
With whom do you share information?
We do not share, sell, or rent your personal information except with your consent or as described here. We engage third parties to perform services for our business (e.g., payment processing, fraud prevention, order fulfillment, shipping, site evaluation, data analysis). These parties may access personal information only to perform those services.
We may disclose information if required by law or legal process, in response to valid law enforcement requests, or to protect the rights, property, or safety of Quantelligent, LLC, our affiliates, business partners, customers, or others.
We may share non-personal, aggregate information (e.g., number of visitors during a period) with marketing partners, advertisers, and others.
We may use marketing consultants and third parties who use cookies or web beacons to provide you with information about products and services that may interest you. You can opt out as described in this policy.
In the event of a business transaction such as a sale or transfer of assets, customer information may be among the transferred assets, subject to the commitments in this Privacy Policy.
What steps are taken to keep personal information secure?
We use various security measures, including SSL encryption, to protect personal information. If you create an account, you are responsible for keeping your password confidential. To cancel or reset a password, or report unauthorized use, please contact Customer Care using our Contact Form.
How can I access, correct, and update personal information?
You can access, correct, and update certain personal information during checkout on future orders. You may also contact Customer Care during normal business hours.
How do I opt out of receiving promotional communications?
If you prefer not to receive promotional communications, you may opt out at no cost:
- Click the “unsubscribe” link in any promotional email.
- Contact us via our Contact Form.
Removal requests may take up to two (2) weeks to become effective. Transactional messages (such as order confirmations or communications about your order) will still be sent.
You may also request information about what we collect by calling or writing us. In accordance with California law, we will respond in writing within thirty (30) days.
What happens when I link to or from another website?
This Web Site may contain links to sites operated by third parties. Their privacy practices are not covered by this policy. Review each site’s privacy policy before providing personal information. We are not responsible for the content or practices of linked sites.
If you access this Web Site through a link from our advertising or marketing partners, the site may include a frame of the partner’s content. Information you provide on these pages is collected by us and governed by this Privacy Policy.
Social posts and customer reviews
We may repost publicly available customer images or feedback related to Quantelligent products on our social channels, website, or newsletters. Where the publisher’s social profile is public, we may link back to it. If no attributable profile exists, attribution may include the publisher’s initials if available.
What about sweepstakes?
Each sweepstakes will be accompanied by rules that describe how information gathered for entry will be used and disclosed.
What about online surveys?
From time to time, we may conduct online surveys. We may ask for information such as age, ZIP code, shopping habits, email, or mailing address. This information is handled in accordance with this Privacy Policy.
Updates to our Privacy Policy
We may amend this Privacy Policy by posting updated terms on our Web Site. All amendments are effective thirty (30) days after posting.
Governing law; limitation of damages
This Privacy Policy is governed by the laws of the State of California. By using this Web Site, you agree to be bound by its terms. To the extent you maintain claims for liability arising from a potential violation of this Privacy Policy or misuse of your personal information, your recovery for damages is expressly limited to those provided in California Civil Code Section 1798.84.
Last revised: February 25, 2026